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SHOWER
& BATH
PAIN RELIEF
SKIN LUBE
FIRST AID
FOOT CARE
SUN PROTECTION
LIP CARE
NATURAL ENERGY
GIFT BAGS
SPECIALS
-OR-
PICK CONDITION
OR SPORT...
OUR
MISSION:
We
research and test the best body care products for athletes
and choose only the ones that pass our standards and those
of our customers. We strive to be a resource for natural,
herbal products formulated for sport. We believe that
nature's remedies are powerful and help our bodies stay in
balance, which is essential to maintaining an active
lifestyle. We will help our customers with their needs and
provide the
highest level of customer service. |
HELP
& POLICIES
SHOPPING:
As you browse items, click on the link for product information and
to add it to your shopping cart. You’ll be taken to your
cart where you can change the quantity by selecting
EDIT. Then click
the button on the bottom to continue shopping. Click REMOVE to
take it out of your cart.
You can also download and print our order
form (PDF) and mail it in with your payment.
PAYMENT:
When you’re done, complete the
ordering information on the
Checkout page. We accept Visa and MasterCard
along with PayPal. Sales tax will be added for Colorado residents. Your order is
on a secure server so
your privacy is protected. If you do not want to type in a credit
card, you can call us at
719-635-2643 Ext. 8 with the number,
or send a check or money order. You can also print out
your shopping cart screen and mail it with check or money order to
us at 706 N Royer St., Colorado Springs, CO 80903.
TAXES:
Because we
are in Colorado, orders sent within Colorado must pay sales tax
(but you get your stuff faster!).
QUESTIONS:
Email
customer service at info@athletegift.com, or call
719-635-2643 Ext. 8.
SHIPPING:
We
ship within 48 hours of your order except holidays. Orders must be
received by 9 p.m. east coast time to be included in the next
day's order processing. We keep our shipping low by keeping it
simple. All U.S. orders are tracked for your convenience. We cannot
be responsible for orders sent to third-parties such as a
business, shipping center or other address beside your residence.
Standard shipping takes 3-7 business days to receive. You can also get fast-delivery with
overnight or
2-day options. We can only ship to U.S., APO and Canadian addresses
except noted below. Overnight orders may take 24 hours before
shipped.
IMPORTANT
NOTE: Package
costs are based on on weight and distance. Since we cannot
calculate exact distance postage online, we have averaged the shipping
costs. If your shipping charge is too excessive, you will get a credit. Likewise, if it falls way above what you paid we will notify
you of the increased shipping cost and must obtain your approval
before shipping. Also note that charges include packaging and handling.
OVERSEAS
SHIPPING:
Whether you're in the military or an expatriate, we can send your
order overseas under certain conditions. The most important is whether
your country allows our products to enter your country. Another is
shipping charges. Since they vary by country, we cannot set one price
on our Web system. So you must contact us
first and we will give you an exact quote. You can pay by mailing us a check,
money order or using a credit card with a bank operating in the USA.
Payments must clear before items are shipped. If a military address is an
APO, you can use our US shipping rates, as
a salute to our service personnel we will pick up the extra cost.
PRIVACY POLICY:
It’s simple: We will not use your
name or information in any way except to process your
order or contact you about your order. We will not sell or reveal
our customer list to anyone without your permission. We like to
keep in touch with our customers so at
times may notify our past customers of product updates, sales or
news. Contact us if you don't want to
receive email from us. Please be aware that we cannot control privacy issues
on other sites that we may refer you to. Please check those sites' policies.
OUR GUARANTEE:
If you’re not satisfied with any product, return it within
15
days of receiving for a full credit. Just contact us for return instructions.
Partially used products
will receive partial credit. Shipping costs are not eligible for
credit.
As a member of the World
Wide Web Chamber of Commerce, we conduct our business in a manner
that is ethical, fair and honest in all dealings with our customers,
vendors, associates, employees, and fellow businesses both on and off
the Internet.
RETURN
& ERROR POLICY:
Any
requests for returns, order errors or missing orders must be made
within 15 days of delivery.
AVAILABILITY AND PRICING:
Because many of the products rely on natural ingredients and often
made fresh, there
may be times when
these ingredients are not ready for harvesting or are in short supply. We will inform
you if a product is delayed due to this, and give you the option of a later shipment,
substituting or canceling your order. Because of this, your credit card
is not billed until the order has been shipped. These factors also
affect pricing, which is why you may notice
price changes. Please contact us about quantity discounts for large orders.
CUSTOMER AGREEMENT: By
ordering from our Web site, users agree to accept these policies.
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